Q1: What major credit cards do you accept? A1: Most major credit cards are accepted for the pre-payment of apartment bookings. A separate invoice will be emailed for the online pre-payment of 50% of the total cost of your booking within 30 days of your reservation. Last minute bookings must be paid online in full or in cash upon arrival at the discretion of the property owners.
Q2: What languages do you speak? A2: We are fluent in English, German, and Spanish.
Q3: May we copy information and photos posted on this site? A3: All information, photos, and layout of this site are the property of MN Ferienwohnungen GbR - Germany, its owners, associates, partners, and/or its affiliates. We reserve all rights with the content presented and permission must be requested to use any materials from this site. All Rights Reserved.
Q4: What is your warranty regarding third-party travel bookings or services and any material on our web pages? A4: We are not responsible and do not provide a warranty associated with third-party travel bookings, products, or services as well as information on these web pages, which may be subject to change at any time. Advertisements do vary. However, our quality of services are consistent with the highest industry standards. We have partnered with top travel providers to offer top-rated accommodations and quality services. The use of this web site and booking of related travel services constitutes your agreement to indemnify, defend, and hold harmless MN Ferienwohnungen GbR, its owners, members, alias entities, and its associates from any liability, loss, claim, and expense incurred. All information, products, and services depicted on these websites or affiliated partner web sites are subject to change and offered "as available" and "as is" with no warranty whatsoever.
GERMANY TRAVEL NET
Q1 Can we book regional tours? A1: Upon request and in cooperation with our travel partners, we will provide apartment guests only with tour information at check-in. Private custom tours may be available to ensure that you are not rushed around and have enough time to enjoy sightseeing and dining during your stay at one of our accommodations.
Q2: Do you offer limousine or airport shuttle services? A2: Upon request, we provide apartment guests with information to book transportation services through our preferred travel partners.
FEWO GARDENVIEW APARMENTS BY BAD KISSINGEN (Doing Business As: FeWo am Garten, Ferienwohnungen am Garten, and GardenView Apartments)
FERIENWOHNUNG MARIA - BAD KISSINGEN (Doing Business As: FeWo Maria - Bad Kissingen)
Q1: Do you have travel brochures of area sights, towns, and cities available? A1: Yes, we do. You may take any brochure with you that is not marked äs the house copy. Some brochures require a small fee to replace. We have tour booklets of the Franken region of Bavaria.
Q2: When are the check-in and check-out times? A2: Check-in is between 3-6pm (15:00-18:00) and checkout is no later 10am (10:00) on the morning of departure. Please do email or call us to coordinate your arrival time.
Q3: What identification do we need at check-in? A3: Your passport and/or national identity card are needed for registration purposes.
Q4: Is there a deposit required for booking an apartment, damage, breakage, and/or loss of keys? A4: We may ask for a deposit on a case-by-case basis. You are responsible for the damage to the dwelling, breakage of any stocked item in the apartments, and the immediate replacement cost of any lost key and related locksmith services. We will require an immediate cash payment to replace lost key(s) and door lock drums.
Q5: Do you provide discounts? A5: We may offer promotional rates from time to time when booking apartments directly with the owners. Promotions may not be combined with any other offers, last minute deals, or the business rates.
Q6: How may we best reach you to book an apartment? A6: You may email your apartment booking request to FeWoGarten@kabelmail.de or call 0971-699-1612 for questions only (International Tel: +49-971-6991612). Q7: How soon should we book our apartment accommodations? A7: We urge you to book your accommodation as soon as possible especially for stays during holidays. If the apartments are not available, you are welcomed to search for comparable accommodations within our partner Hotel Reservation Service network.
Q8: What is the cancellation policy for my apartment reservation? A8: No payment is due if you cancel your reservation in writing at least 14 days prior to your check-in date. This policy does not include the refund of non-refundable deposits. We suggest that guests carry travel insurance in case of cancellations due to emergencies or illness.
Q9: When is the payment for my booked apartment due? A9: As part of our express check-in and check-out policy, we will process cash payments at check-in unless coordinated otherwise. All bookings require an online pre-payment at the discretion of the property owners.
Q10: Do you have internet connectivity? A10: Yes, free WiFi, WLAN wireless internet is available in general areas for surfing and email purposes.
Q11: Do you offer dry cleaning or laundry services? A11: No, we currently do not offer these services.
Q12: Do you have a crib bed available for our baby? A12: Yes, we have a comfortable baby travel bed available upon request, which is suitable for a baby up to 2 years old.
Q13: May we have friends over to visit us at the GardenView Apartments? A13: Yes, we ask that you observe the local residential quiet hours of 10pm to 6am whether outdoors or indoors. There is an additional charge of EUR 10,00 per night for each additional guest.
Q14: May we smoke and consume alcohol within the premises? A14: Smoking is prohibited indoors within the apartments and subject to a 400€ cleaning fine. Please smoke outdoors and use the ashtray in our designated smoking areas. Please consume alcohol beverages with moderation. Any illegal or disorderly activities will be reported to the local authorities immediately. In case of such an unfortunate event, we will ask you to vacate the premises.
Q15: What happens if my reserved apartment accommodation is over-booked? A15: In the event of an overbooking, we will offer you an upgrade within our properties if available or assist you with finding a comparable accommodation nearby within our FeWo Partner Network.